Bug Fixes

• Account - Fixed login cookie loop that prevented users from logging in without manually clearing cookies
• Account - Fixed stale remember-me cookies persisting after failed validation

Improvements

• Account - Improved cookie handling reliability with headers-sent safety guard

New Feature

• Support - Added SLA compliance tracking with response and resolution deadlines per priority level
• Support - Added staff assignment capability for support tickets
• Support - Added SLA Metrics dashboard with compliance rates and response time analytics

Improvements

• Support - Added priority and assigned staff filters to support ticket dashboard
• Support - Added bulk priority update and bulk assignment actions
• Support - Added priority badges and SLA breach indicators to ticket listings

Improvements

• System - added support for URLs with trailing slashes for better UX

Improvements

• System - improved data validation and error reporting

New Feature

• Email - Added email delivery event tracking for bounces, complaints, and unsubscribes from email providers
• Email - Added automatic suppression of email addresses that hard bounce or receive spam complaints

New Feature

• Teams - added Section Visibility settings allowing team owners to show/hide optional sections from the Team Sections navigation menu

Improvements

• Teams - relocated Team Management link from the navigation dropdown into Team Settings for a cleaner menu experience

New Feature

• Registration - added newsletter opt-in during account registration

Improvements

• Email - added click tracking support for outgoing emails with privacy-safe link handling

Improvements

• Plans - improved query performance for plan listing, building, editing, and viewing
• Plans - added server-side caching for frequently accessed plan data
• Plans - optimized drill builder with client-side category caching and smarter auto-save
• Plans - improved drag-and-drop responsiveness in drill builder
• Plans - parallelized folder loading for faster plan organization

Improvements

• System - security enhancements and bug fixes

Improvements

• Account: updated tag manager format to match current app design principles

New Feature

• Vault - Added mobile-friendly bottom sheet action menus that replace dropdown menus on small screens
• Vault - Added swipe-left gesture on vault rows to reveal quick action buttons
• Vault - Added long-press gesture to enter bulk selection mode on mobile devices
• Vault - Added touch-friendly folder picker for moving content on mobile

Improvements

• Vault - Improved mobile usability with native touch gesture support
• Vault - Added safe area padding for devices with notches
• Vault - All touch features respect reduced motion accessibility preferences
• Vault - improved mobile experience with card-based layout replacing truncated table on small screens
• Vault - mobile cards display content type icons, titles, tag pills, status badges, and relative timestamps
• Vault - mobile card actions accessible via tap-friendly menu buttons without triggering navigation
• Vault - bulk selection mode works across both desktop table and mobile card views
• Vault - improved rendering performance on hover interactions
• Vault - added subtle micro-animations to dropdowns, checkboxes, sort controls, and row highlights
• Vault - improved folder color system for better consistency and future dark mode support
• Styling - migrated remaining hardcoded color values to design system tokens